Terms and Conditions

These terms and conditions explain the rules for accessing and using Mojogo Casino’s website, your player account, the games available on the platform, promotions, and related services (collectively, the “services”).

By visiting the site, creating an account, or using any part of the services, you agree to follow these conditions of use. They are designed to set clear expectations, outline key responsibilities, and help protect both you and Mojogo Casino while you use the platform.

If you do not agree with these service terms, you should not register or use the services.

Who Can Use Mojogo Casino (Adults Only)

Mojogo Casino is intended for adults only.

To use the platform, you must be at least the legal gambling age in the place where you are located. It is your responsibility to make sure that online casino-style gameplay and any related promotions are lawful for you to access.

Mojogo Casino may restrict or block access in certain countries, states, territories, or regions, and it may update those restrictions from time to time. Availability can also vary based on regulatory, technical, and operational factors.

Creating an Account - Basic Registration Rules

When you register, you agree to provide accurate, current information and to keep it updated. This includes details like your name, date of birth, email address, and any other information requested during sign-up or account management.

To keep gameplay fair and account management secure:

• Your account must be registered in your own name.
• You may only create and use the number of accounts permitted by Mojogo Casino.
• You should not register using misleading information, temporary email addresses intended to avoid restrictions, or details that belong to someone else.

Mojogo Casino may decline registration, or later limit account access, when information appears inaccurate, incomplete, inconsistent, or otherwise raises reasonable concerns about eligibility or misuse.

Verification Checks (Identity, Age, Address, and Payment Ownership)

To protect players, prevent fraud, and meet compliance requirements, Mojogo Casino may ask you to complete verification at any time, including before you can redeem Sweeps Coins.

Verification may include requests for documents or information such as:

• A government-issued photo identification card
• Proof of address
• Confirmation that a payment method belongs to you
• Additional details needed to confirm eligibility, security, or account ownership

If you do not provide requested verification information within a reasonable period, Mojogo Casino may restrict account features, pause promotions, delay transactions, or limit access until the review is complete.

Your Account, Your Responsibility (Keeping Login Details Safe)

You are responsible for keeping your login details confidential and for all activity that occurs through your account. If you believe someone else has accessed your account, you should contact support as soon as possible.

Player accounts are personal and may not be:

• Shared with others (including friends or family)
• Transferred, sold, or gifted
• Used by you on behalf of another person

Mojogo Casino may take reasonable steps to protect the integrity of accounts and gameplay, including limiting access when unusual activity is detected.

Deposits, Withdrawals, and Balances - What to Expect

Mojogo Casino may offer different payment options depending on your location and eligibility. Supported methods may include ACH, MasterCard, and Visa, but availability can change and is not guaranteed in every location or at every time.

Processing times, limits, and review steps can vary based on factors such as payment method, transaction history, verification status, and risk checks. Mojogo Casino may also apply reasonable controls to confirm:

• Account ownership
• Payment method ownership
• Transaction legitimacy
• Compliance with these platform rules and applicable requirements

Withdrawal or redemption requests may be reviewed before approval. In some cases, Mojogo Casino may request additional information or verification before completing a transaction.

Bonus Terms That Matter (Promotions, Playthrough, and Eligibility)

Bonuses, promotional offers, and loyalty features may come with additional bonus terms. You are responsible for reviewing the specific promotion rules shown on the site before you participate.

Common promotion conditions may include eligibility requirements, time limits, game restrictions, maximum redemption rules, and playthrough requirements.

Sweeps Coins playthrough and redemption basics

Where a promotion awards Sweeps Coins, Sweeps Coins generally must be played through at least 1x before they can be redeemed for cash prizes.

Other important promotion-related rules that may apply include:

• A minimum redemption threshold of 100 Sweeps Coins (where 1 Sweeps Coin is treated as equivalent to $1).
• A daily redemption limit of up to $1,000 may apply at Mojogo Casino’s discretion.
• For residents of New York and Florida, a maximum redemption limit of $5,000 per request may apply.
• Some games may contribute 0 percent toward playthrough requirements. A list of excluded games may be available in your Profile dashboard.
• Sweeps Coins may expire after 60 days of account inactivity.
• If an account is inactive for 12 consecutive months and becomes dormant, Gold Coin and Sweeps Coin balances may be reset to zero.

Location restrictions for promotions

Some promotions may not be available in certain locations. For example, certain offers may be restricted in California, Connecticut, Delaware, Idaho, Indiana, Louisiana, Maine, Maryland, Michigan, Montana, Nevada, New Jersey, New York, Tennessee, Washington, and West Virginia, as well as other locations where access is restricted.

Mojogo Casino may modify, pause, or end a promotion at any time, including when it reasonably believes a promotion is being misused or when required for operational or compliance reasons.

Games and Features Can Change (Availability and Access)

Mojogo Casino works to offer reliable access to games and services, but game availability may vary based on your location, device, browser, operating system, third-party providers, maintenance windows, and technical issues.

Mojogo Casino may add, remove, suspend, or limit games, features, or promotions at any time. This can include temporary restrictions needed for testing, updates, risk controls, or responsible gaming measures.

Fair Play Rules - What’s Not Allowed

You agree to use the services honestly and for personal entertainment. Prohibited behavior includes, but is not limited to:

• Using the platform for unlawful purposes
• Fraud, collusion, or attempts to exploit systems or promotions unfairly
• Chargeback abuse or payment disputes used as a way to avoid legitimate transactions
• Bonus abuse, including creating multiple accounts or coordinating with others to gain an unfair advantage
• Providing false, stolen, or misleading information
• Attempting to manipulate gameplay, outcomes, or platform functionality
• Using unauthorized software, scripts, bots, automation tools, or methods designed to interfere with normal play
• Allowing another person to access or use your account

If Mojogo Casino reasonably suspects prohibited conduct, it may restrict access while it reviews the activity.

When Mojogo Casino May Limit Service (And Why)

To keep the platform fair, secure, and compliant, Mojogo Casino may take reasonable action when it believes these rules have been broken, verification is incomplete, or misuse may have occurred. Depending on the situation, actions may include:

• Refusing service or restricting access to certain features
• Pausing or removing promotional eligibility
• Reversing bonus credits connected to misuse
• Delaying, freezing, or reviewing transactions
• Suspending or closing an account

Mojogo Casino aims to apply these measures in a balanced way and based on the information available during its review.

Mistakes, Glitches, and Interruptions (How Issues Are Handled)

From time to time, errors may occur, including display mistakes, incorrect balances, game malfunctions, pricing or promotional errors, interrupted sessions, or technical outages.

When an obvious mistake or technical issue impacts gameplay, bonuses, balances, or transactions, Mojogo Casino may correct the error and address the outcome in a fair and reasonable manner. This can include adjusting account balances, voiding affected gameplay rounds, or correcting promotional credits that were applied incorrectly due to a system issue.

Responsible Gaming Comes First

Gambling should be treated as entertainment, not as a way to make money. If playing stops feeling fun, it may be time to take a break.

Mojogo Casino may offer responsible gaming tools or account restrictions, and you are encouraged to use them if you want help managing your play. For more guidance, you can also review the site’s responsible gaming resources at “/responsible-gaming”.

Ownership of Site Content (Intellectual Property)

The website’s design, branding, logos, text, graphics, and software elements are owned by Mojogo Casino or used under license from its partners and licensors.

You may not copy, reproduce, republish, distribute, reverse engineer, or commercially exploit site content without written permission, except where the law allows limited use for personal, noncommercial purposes.

Third-Party Providers and Linked Services

Some parts of the services may be provided by third parties, including game studios, payment processors, analytics providers, and technical service providers. These third-party services may have their own operational limitations, scheduled maintenance, and availability constraints.

Mojogo Casino is not responsible for disruptions caused solely by third-party systems that are outside Mojogo Casino’s reasonable control, but it will make reasonable efforts to restore access when issues occur.

Limits of Responsibility (Liability)

Mojogo Casino works to operate the platform responsibly, but it is not responsible for losses or damages that result from circumstances such as:

• Internet or device issues on your side
• Unsupported devices, outdated software, or browser incompatibilities
• Service interruptions, maintenance, or unexpected downtime
• Errors caused by third-party providers
• Misuse of your account, including where you did not protect your login details
• Events outside reasonable control (such as broader system outages or force majeure-type events)

Nothing in these site terms is intended to limit rights that cannot be limited under applicable law.

No Guarantees - Services Provided “As Is” and “As Available”

The services are provided on an “as is” and “as available” basis. Mojogo Casino cannot promise uninterrupted access, constant availability, or error-free operation.

This means there may be times when parts of the site, games, payments, or promotions are temporarily unavailable, changed, or restricted.

Updates to These Terms

Mojogo Casino may update these terms from time to time to reflect operational changes, security improvements, legal requirements, or service updates.

The latest version posted on the website will apply from the date it is published, unless a different effective date is stated. You should review these conditions of use periodically so you understand what applies at the time you play.

Other Policies You Should Review

These service terms work alongside other site policies and rules, which may include:

• “/privacy-policy”
• Cookie Policy
• Bonus Terms (where posted for specific offers)
• Anti-money laundering and know your customer policy (where applicable)
• Responsible Gaming resources

If a specific promotion includes additional rules, those promotion rules apply to that offer.

Questions or Concerns? Here’s How to Contact Us

If you have questions about these platform rules, your account, verification, payments, or promotions, you can contact Mojogo Casino support by email at “support@mojogocasino.com”. Support options may also include live chat when available on the site.

Using Mojogo Casino means following these terms so the platform remains fair, secure, and clear for everyone. Continued access or play indicates your acceptance of the current version of these service terms.